TANFON SOLAR
March 12,2019
1. The service hotline is +86 757 82706258, offering general inquiry, technical support, etc.
2. Service email address: [email protected].Customers can contact Tanfon service representative directly as well.
3. Warranty period and service mode. We offer different service solutions for different product, see details on below table.
Warranty period:
|
Category |
Warranty period |
|
Solar inverter |
3years |
|
Solar charge controller |
2years |
|
PV combiner box |
2years |
Service mode:
(1) Send a photo or a video proving that the latter have a problem.
(2) Ask the sales to report it to the engineer and then wait for the return (2 to 3 days).
(3) We will send you the PCB part so that the inverter can work again.
Latest News
200kw inverter deliveried to Papua New Guinea
New Technology of the 200kw inverter: warm backup The warm backup is a method of backing up a database using the archivelog mode when the database is running.
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Tanfon successfully replaced other suppliers
Why did the customer choose our company's products finally?Because the quality of other companies ’solar inverter is not as good as ours. Our solar inverter are from production to after sales the one-stop service. After strict control and testing the prod
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